/* VAOne Support Hub — support.vaoneagency.com
   File: /public_html/support/assets/css/support.css */

*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}
:root{
  --navy:#0D1B2A; --navy-mid:#1C2E42; --navy-light:#243547;
  --gold:#C9A84C; --gold-lt:#E8C97A; --gold-pale:rgba(201,168,76,.10);
  --steel:#8A9BB0; --cream:#F8F4EC; --cream-dark:#EDE8DD;
  --white:#fff; --text:#1A1A1A; --text2:#4A4A4A; --text3:#7A7A7A;
  --border:rgba(0,0,0,.09); --border-gold:rgba(201,168,76,.28);
  --green:#1D9E75; --red:#D85A30; --blue:#185FA5; --purple:#534AB7;
  --sidebar-w:240px; --topnav-h:56px;
  --radius:10px; --radius-lg:14px;
}
html{scroll-behavior:smooth;font-size:15px}
body{font-family:'DM Sans',sans-serif;background:var(--cream);color:var(--text);line-height:1.7}

/* ── TOP NAV ─────────────────────────────────────────────────────────────── */
.topnav{
  position:fixed;top:0;left:0;right:0;z-index:200;height:var(--topnav-h);
  background:var(--navy);border-bottom:1px solid rgba(201,168,76,.2);
}
.topnav-inner{
  height:100%;display:flex;align-items:center;gap:1rem;padding:0 1.25rem;
}
.topnav-logo{
  display:flex;align-items:center;gap:4px;text-decoration:none;flex-shrink:0;
}
.logo-va{font-family:'DM Sans',sans-serif;font-size:15px;font-weight:500;color:var(--white)}
.logo-one{font-family:'Cormorant Garamond',serif;font-size:17px;font-style:italic;color:var(--gold)}
.logo-sep{color:rgba(255,255,255,.3);margin:0 5px;font-size:13px}
.logo-label{font-size:10px;font-weight:500;letter-spacing:2.5px;text-transform:uppercase;color:var(--steel)}
.topnav-search{flex:1;max-width:380px}
.search-wrap{position:relative}
.search-icon{position:absolute;left:10px;top:50%;transform:translateY(-50%);color:var(--steel);font-size:13px;pointer-events:none}
.search-input{
  width:100%;background:rgba(255,255,255,.08);border:.5px solid rgba(255,255,255,.12);
  border-radius:100px;padding:7px 14px 7px 32px;color:var(--white);font-size:13px;
  font-family:'DM Sans',sans-serif;transition:border-color .15s;
}
.search-input::placeholder{color:var(--steel)}
.search-input:focus{outline:none;border-color:rgba(201,168,76,.5);background:rgba(255,255,255,.12)}
.topnav-right{display:flex;align-items:center;gap:10px;margin-left:auto}
.nav-icon-btn{
  width:34px;height:34px;display:flex;align-items:center;justify-content:center;
  color:var(--steel);font-size:15px;text-decoration:none;border-radius:50%;
  transition:background .15s,color .15s;
}
.nav-icon-btn:hover{background:rgba(255,255,255,.1);color:var(--white)}
.topnav-user{display:flex;align-items:center;gap:8px;cursor:pointer;padding:5px 10px;border-radius:100px;transition:background .15s;position:relative}
.topnav-user:hover{background:rgba(255,255,255,.08)}
.user-avatar{
  width:30px;height:30px;border-radius:50%;background:var(--gold);
  display:flex;align-items:center;justify-content:center;
  font-size:12px;font-weight:600;color:var(--navy);flex-shrink:0;
}
.user-name{font-size:12px;color:rgba(255,255,255,.8);font-weight:500;max-width:120px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.user-caret{font-size:10px;color:var(--steel)}

/* ── USER DROPDOWN ────────────────────────────────────────────────────────── */
.user-dropdown{
  position:absolute;top:calc(var(--topnav-h) - 4px);right:1.25rem;
  background:var(--white);border:.5px solid var(--border);border-radius:var(--radius-lg);
  box-shadow:0 8px 24px rgba(0,0,0,.12);min-width:200px;z-index:300;
  display:none;overflow:hidden;
}
.user-dropdown.open{display:block}
.dropdown-header{padding:.85rem 1rem;background:var(--cream-dark);border-bottom:.5px solid var(--border)}
.dropdown-name{font-size:13px;font-weight:500;color:var(--text)}
.dropdown-company{font-size:11px;color:var(--text3)}
.dropdown-item{
  display:flex;align-items:center;gap:9px;padding:.65rem 1rem;
  font-size:13px;color:var(--text2);text-decoration:none;transition:background .12s;
}
.dropdown-item:hover{background:var(--cream-dark);color:var(--text)}
.dropdown-item i{font-size:13px;color:var(--gold);width:16px;text-align:center}
.dropdown-divider{height:.5px;background:var(--border)}
.dropdown-logout{color:var(--red)!important}
.dropdown-logout i{color:var(--red)!important}

/* ── LAYOUT ───────────────────────────────────────────────────────────────── */
.layout-body{
  display:flex;padding-top:var(--topnav-h);min-height:100vh;
}

/* ── SIDEBAR ──────────────────────────────────────────────────────────────── */
.sidebar{
  width:var(--sidebar-w);flex-shrink:0;
  position:fixed;left:0;top:var(--topnav-h);bottom:0;
  background:var(--navy);border-right:1px solid rgba(201,168,76,.1);
  overflow-y:auto;z-index:100;
}
.sidebar-inner{display:flex;flex-direction:column;height:100%;padding:.75rem 0}
.sidebar-progress{padding:.75rem 1rem 1rem;border-bottom:.5px solid rgba(255,255,255,.06);margin-bottom:.5rem}
.progress-label{display:flex;justify-content:space-between;font-size:11px;color:var(--steel);margin-bottom:.4rem;font-weight:500;letter-spacing:.5px;text-transform:uppercase}
.progress-pct{color:var(--gold)}
.progress-bar{height:4px;background:rgba(255,255,255,.1);border-radius:100px;overflow:hidden;margin-bottom:.35rem}
.progress-fill{height:100%;background:var(--gold);border-radius:100px;transition:width .4s}
.progress-counts{display:flex;justify-content:space-between;font-size:10px;color:rgba(255,255,255,.3)}
.sidebar-nav{flex:1;padding:.25rem 0}
.sidebar-link{
  display:flex;align-items:center;gap:9px;padding:.6rem 1rem;
  font-size:13px;color:rgba(255,255,255,.6);text-decoration:none;
  transition:background .12s,color .12s;border-left:2px solid transparent;
}
.sidebar-link:hover{background:rgba(255,255,255,.05);color:rgba(255,255,255,.9)}
.sidebar-link.active{background:rgba(201,168,76,.1);color:var(--gold);border-left-color:var(--gold)}
.sidebar-link i{font-size:13px;width:16px;text-align:center;flex-shrink:0}
.sidebar-section-label{
  font-size:9px;font-weight:500;letter-spacing:2.5px;text-transform:uppercase;
  color:rgba(255,255,255,.25);padding:.75rem 1rem .25rem;
}
.sidebar-cat{font-size:12px;padding:.5rem 1rem .5rem 1.25rem}
.sidebar-footer{margin-top:auto;padding:1rem;border-top:.5px solid rgba(255,255,255,.06)}
.sidebar-footer-link{font-size:11px;color:rgba(255,255,255,.3);text-decoration:none;display:flex;align-items:center;gap:7px;transition:color .15s}
.sidebar-footer-link:hover{color:var(--steel)}

/* ── MAIN CONTENT ─────────────────────────────────────────────────────────── */
.main-content{
  margin-left:var(--sidebar-w);flex:1;
  padding:2rem;min-height:calc(100vh - var(--topnav-h));
}

/* ── PAGE HEADER ──────────────────────────────────────────────────────────── */
.page-header{margin-bottom:2rem}
.page-eyebrow{font-size:10px;font-weight:500;letter-spacing:3px;text-transform:uppercase;color:var(--gold);margin-bottom:.4rem}
.page-title{font-family:'Cormorant Garamond',serif;font-size:2rem;font-weight:400;color:var(--text);line-height:1.15;margin-bottom:.35rem}
.page-sub{font-size:13px;color:var(--text3);font-weight:300}

/* ── STAT CARDS ───────────────────────────────────────────────────────────── */
.stat-row{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:2rem}
.stat-card{background:var(--white);border:.5px solid var(--border);border-radius:var(--radius);padding:1.1rem}
.stat-label{font-size:10px;font-weight:500;letter-spacing:2px;text-transform:uppercase;color:var(--text3);margin-bottom:.3rem}
.stat-value{font-family:'Cormorant Garamond',serif;font-size:2rem;font-weight:400;color:var(--gold);line-height:1}
.stat-note{font-size:11px;color:var(--text3);margin-top:.25rem}

/* ── TUTORIAL GRID ────────────────────────────────────────────────────────── */
.tutorial-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:14px;margin-bottom:2rem}
.tutorial-card{
  background:var(--white);border:.5px solid var(--border);border-radius:var(--radius-lg);
  overflow:hidden;text-decoration:none;display:flex;flex-direction:column;
  transition:transform .18s,box-shadow .18s;
}
.tutorial-card:hover{transform:translateY(-2px);box-shadow:0 6px 20px rgba(0,0,0,.07)}
.tutorial-card.completed{border-color:rgba(29,158,117,.3);background:linear-gradient(to bottom right,#fff,#f0faf5)}
.tutorial-thumb{
  height:140px;background:var(--navy-mid);position:relative;
  display:flex;align-items:center;justify-content:center;
}
.tutorial-thumb img{width:100%;height:100%;object-fit:cover}
.tutorial-type-badge{
  position:absolute;bottom:8px;left:8px;
  font-size:9px;font-weight:500;letter-spacing:1.5px;text-transform:uppercase;
  padding:3px 8px;border-radius:100px;
}
.type-video  {background:rgba(83,74,183,.9);color:#fff}
.type-article{background:rgba(24,95,165,.9);color:#fff}
.type-pdf    {background:rgba(216,90,48,.9);color:#fff}
.type-embed  {background:rgba(29,158,117,.9);color:#fff}
.done-badge{
  position:absolute;top:8px;right:8px;
  width:24px;height:24px;border-radius:50%;background:var(--green);
  display:flex;align-items:center;justify-content:center;
  font-size:11px;color:#fff;
}
.thumb-play{
  width:44px;height:44px;border-radius:50%;background:rgba(201,168,76,.9);
  display:flex;align-items:center;justify-content:center;
  font-size:18px;color:var(--navy);
}
.tutorial-body{padding:1rem;flex:1;display:flex;flex-direction:column}
.tutorial-cat{font-size:10px;font-weight:500;letter-spacing:1.5px;text-transform:uppercase;color:var(--gold);margin-bottom:.3rem}
.tutorial-title{font-size:14px;font-weight:500;color:var(--text);line-height:1.4;margin-bottom:auto}
.tutorial-meta{display:flex;align-items:center;gap:8px;margin-top:.75rem;padding-top:.75rem;border-top:.5px solid var(--border)}
.tutorial-duration{font-size:11px;color:var(--text3);display:flex;align-items:center;gap:4px}

/* ── CATEGORY HEADER ─────────────────────────────────────────────────────── */
.category-header{
  display:flex;align-items:center;gap:12px;margin-bottom:1.25rem;
  padding-bottom:.75rem;border-bottom:.5px solid var(--border);
}
.cat-icon{
  width:36px;height:36px;border-radius:8px;background:var(--gold-pale);
  border:.5px solid var(--border-gold);display:flex;align-items:center;justify-content:center;
  font-size:16px;color:var(--gold);flex-shrink:0;
}
.cat-name{font-size:16px;font-weight:500;color:var(--text)}
.cat-count{font-size:11px;color:var(--text3)}
.section-divider{height:.5px;background:var(--border);margin:2.5rem 0}

/* ── TUTORIAL VIEWER ─────────────────────────────────────────────────────── */
.tutorial-viewer{max-width:860px}
.tutorial-viewer-header{margin-bottom:1.5rem}
.viewer-breadcrumb{font-size:12px;color:var(--text3);margin-bottom:.5rem;display:flex;align-items:center;gap:6px}
.viewer-breadcrumb a{color:var(--text3);text-decoration:none}
.viewer-breadcrumb a:hover{color:var(--gold)}
.viewer-breadcrumb .sep{color:var(--border)}
.viewer-title{font-family:'Cormorant Garamond',serif;font-size:2rem;font-weight:400;color:var(--text);line-height:1.2;margin-bottom:.5rem}
.viewer-meta{display:flex;align-items:center;gap:16px;flex-wrap:wrap}
.viewer-tag{font-size:10px;font-weight:500;letter-spacing:1.5px;text-transform:uppercase;padding:3px 9px;border-radius:100px;background:var(--gold-pale);border:.5px solid var(--border-gold);color:#633806}

.video-container{
  position:relative;padding-bottom:56.25%;height:0;overflow:hidden;
  border-radius:var(--radius);background:var(--navy);margin-bottom:1.5rem;
}
.video-container iframe,.video-container video{
  position:absolute;top:0;left:0;width:100%;height:100%;border:none;
}

.article-body{
  font-size:14px;color:var(--text2);line-height:1.9;margin-bottom:1.5rem;
}
.article-body h2{font-family:'Cormorant Garamond',serif;font-size:1.5rem;font-weight:400;color:var(--text);margin:1.5rem 0 .6rem}
.article-body h3{font-size:15px;font-weight:500;color:var(--text);margin:1.25rem 0 .5rem}
.article-body p{margin-bottom:.9rem}
.article-body ul,
.article-body ol{margin:.5rem 0 .9rem 1.25rem}
.article-body li{margin-bottom:.3rem}
.article-body code{background:var(--cream-dark);padding:2px 6px;border-radius:4px;font-family:'Courier New',monospace;font-size:12px}
.article-body pre{background:var(--navy);color:var(--cream);padding:1rem 1.25rem;border-radius:8px;overflow-x:auto;margin:.75rem 0}
.article-body blockquote{border-left:3px solid var(--gold);padding:.75rem 1rem;background:var(--cream-dark);border-radius:0 8px 8px 0;margin:.75rem 0;font-style:italic}
.article-body img{max-width:100%;border-radius:var(--radius);border:.5px solid var(--border)}

.complete-block{
  background:var(--navy);border-radius:var(--radius-lg);padding:1.5rem 2rem;
  display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:1rem;
  margin-top:2rem;
}
.complete-text{font-size:14px;color:rgba(255,255,255,.7);font-weight:300}
.complete-text strong{color:var(--white);font-weight:500}
.btn-complete{
  background:var(--gold);color:var(--navy);border:none;cursor:pointer;
  font-family:'DM Sans',sans-serif;font-size:12px;font-weight:600;
  letter-spacing:1px;text-transform:uppercase;padding:10px 22px;
  border-radius:100px;transition:background .15s,transform .15s;
}
.btn-complete:hover{background:var(--gold-lt);transform:translateY(-1px)}
.btn-complete.done{background:var(--green);color:#fff;cursor:default}
.btn-complete.done:hover{transform:none}

/* ── SEARCH RESULTS ───────────────────────────────────────────────────────── */
.search-header{margin-bottom:1.5rem}
.search-count{font-size:13px;color:var(--text3);margin-top:.25rem}
.search-result{
  display:flex;gap:14px;align-items:flex-start;padding:1rem 0;
  border-bottom:.5px solid var(--border);text-decoration:none;
}
.search-result:last-child{border-bottom:none}
.result-icon{
  width:40px;height:40px;border-radius:8px;background:var(--navy);
  display:flex;align-items:center;justify-content:center;
  font-size:16px;color:var(--gold);flex-shrink:0;
}
.result-title{font-size:14px;font-weight:500;color:var(--text);margin-bottom:2px;transition:color .12s}
.search-result:hover .result-title{color:var(--gold)}
.result-cat{font-size:11px;color:var(--gold)}
.result-excerpt{font-size:12px;color:var(--text3);line-height:1.6;margin-top:3px}

/* ── PROGRESS PAGE ────────────────────────────────────────────────────────── */
.progress-list{list-style:none}
.progress-item{
  display:flex;align-items:center;gap:12px;padding:.75rem 0;
  border-bottom:.5px solid var(--border);
}
.progress-item:last-child{border-bottom:none}
.progress-check{
  width:22px;height:22px;border-radius:50%;border:1.5px solid var(--border);
  display:flex;align-items:center;justify-content:center;flex-shrink:0;font-size:11px;
}
.progress-check.done{background:var(--green);border-color:var(--green);color:#fff}
.progress-check.pending{background:var(--cream-dark)}
.progress-item-title{font-size:13px;color:var(--text2);flex:1}
.progress-item-date{font-size:11px;color:var(--text3);white-space:nowrap}

/* ── TICKET FORM ──────────────────────────────────────────────────────────── */
.ticket-form-wrap{max-width:640px}
.form-group{margin-bottom:1.1rem}
.form-label{font-size:12px;font-weight:500;color:var(--text);display:block;margin-bottom:.35rem}
.form-input,.form-select,.form-textarea{
  width:100%;padding:.7rem 1rem;
  background:var(--white);color:var(--text);
  border:.5px solid rgba(0,0,0,.15);border-radius:8px;
  font-family:'DM Sans',sans-serif;font-size:14px;
  transition:border-color .15s;
}
.form-input:focus,.form-select:focus,.form-textarea:focus{
  outline:none;border-color:var(--gold);
  box-shadow:0 0 0 3px rgba(201,168,76,.1);
}
.form-textarea{min-height:120px;resize:vertical}
.form-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.form-note{font-size:11px;color:var(--text3);margin-top:.3rem}
.btn{
  display:inline-flex;align-items:center;gap:7px;
  font-family:'DM Sans',sans-serif;font-size:12px;font-weight:600;
  letter-spacing:1.5px;text-transform:uppercase;
  padding:11px 24px;border-radius:100px;border:none;cursor:pointer;
  text-decoration:none;transition:all .15s;
}
.btn-gold{background:var(--gold);color:var(--navy)}
.btn-gold:hover{background:var(--gold-lt);transform:translateY(-1px)}
.btn-outline{background:transparent;color:var(--gold);border:1px solid var(--border-gold)}
.btn-outline:hover{background:var(--gold-pale)}

/* ── NOTICES ──────────────────────────────────────────────────────────────── */
.notice{padding:.9rem 1.1rem;border-radius:8px;font-size:13px;margin-bottom:1.25rem;border-left:3px solid}
.notice-success{background:#EAF3DE;border-color:var(--green);color:#27500A}
.notice-warn   {background:#FAEEDA;border-color:var(--gold);color:#633806}
.notice-danger {background:#FAECE7;border-color:var(--red);color:#712B13}
.notice-info   {background:#E6F1FB;border-color:var(--blue);color:#0C447C}

/* ── GUEST / LOGIN LAYOUT ─────────────────────────────────────────────────── */
.guest-nav{
  position:fixed;top:0;left:0;right:0;height:var(--topnav-h);z-index:200;
  background:var(--navy);border-bottom:1px solid rgba(201,168,76,.2);
  display:flex;align-items:center;padding:0 1.5rem;
}
.guest-body{
  min-height:100vh;padding-top:var(--topnav-h);
  display:flex;align-items:center;justify-content:center;
  background:var(--cream);
}
.login-card{
  background:var(--white);border:.5px solid var(--border);border-radius:var(--radius-lg);
  padding:2.5rem;width:100%;max-width:400px;text-align:center;
}
.login-logo{font-family:'Cormorant Garamond',serif;font-size:1.8rem;font-weight:300;color:var(--navy);margin-bottom:.25rem}
.login-logo em{color:var(--gold);font-style:italic}
.login-tagline{font-size:12px;color:var(--text3);margin-bottom:2rem}
.login-divider{height:.5px;background:var(--border);margin:1.5rem 0}
.login-links{display:flex;justify-content:space-between;flex-wrap:wrap;gap:8px;margin-top:1rem}
.login-link{font-size:12px;color:var(--text3);text-decoration:none}
.login-link:hover{color:var(--gold)}

/* ── CARD / MISC ──────────────────────────────────────────────────────────── */
.card{background:var(--white);border:.5px solid var(--border);border-radius:var(--radius-lg);padding:1.5rem}
.card-dark{background:var(--navy);border-color:var(--border-gold)}
.section-heading{font-family:'Cormorant Garamond',serif;font-size:1.5rem;font-weight:400;color:var(--text);margin-bottom:1rem}
.empty-state{text-align:center;padding:3rem 2rem;color:var(--text3)}
.empty-state i{font-size:2.5rem;color:var(--cream-dark);margin-bottom:.75rem;display:block}
.empty-state p{font-size:14px;line-height:1.7}

/* ── FOOTER ───────────────────────────────────────────────────────────────── */
.site-footer{
  background:var(--navy);padding:.75rem 1.5rem;
  margin-left:var(--sidebar-w);text-align:center;
  border-top:1px solid rgba(201,168,76,.1);
}
.is-guest .site-footer{margin-left:0}
.footer-inner{display:flex;align-items:center;justify-content:center;gap:8px;flex-wrap:wrap;font-size:11px;color:var(--steel)}
.footer-inner a{color:var(--steel);text-decoration:none}
.footer-inner a:hover{color:var(--gold)}
.footer-sep{opacity:.4}

/* ── RESPONSIVE ───────────────────────────────────────────────────────────── */
@media(max-width:768px){
  :root{--sidebar-w:0px}
  .sidebar{transform:translateX(-240px);width:240px;transition:transform .25s}
  body.sidebar-open .sidebar{transform:translateX(0)}
  .main-content{margin-left:0;padding:1.25rem}
  .stat-row{grid-template-columns:1fr 1fr}
  .tutorial-grid{grid-template-columns:1fr}
  .site-footer{margin-left:0}
  .form-row{grid-template-columns:1fr}
  .topnav-search{display:none}
}